Resources

Treatment For Problem Gambling

We believe gaming should be fun and entertaining. While most players enjoy gambling in a responsible manner, it can lead to serious issues for others. If gambling is a problem for you, we strongly urge you to take advantage of the responsible gaming resources and programs that are available. 

If gambling is affecting your life and you are thinking about change, you are already making the important cognitive move to get your life back on track. 

The biggest step in treatment is realizing you have a problem with gambling. It takes tremendous strength and courage to own up to this. Do not despair, and do not try to go it alone, we are here to help. Overcoming compulsive gambling is never easy. However, recovery and control is possible with treatment. When you are ready, for advice or looking for treatment information, just contact us. 

Sandia Resort & Casino does not offer counseling services onsite, however we offer referrals to agencies trained in treating compulsive gamblers and their families, free of charge. 

Treatment is available by trained counselors who understand gambling addiction. This is an opportunity to discuss issues and concerns with a professional in a safe, confidential environment. Learn strategies for changing gambling behaviors, find alternative activities for entertainment, and refresh yourself with money management.  Regain self-esteem and once again, earn the trust and love of family and friends.

Sandia Resort & Casino provides free and confidential problem gambling treatment because we care about the gamblers and their families. 

We understand, we listen, and we can help. 

Responsible Gaming Office: (505) 798-7415

24 Hour New Mexico Problem Gambling Helpline: 1-800-572-1142

Self-Exclusion Program: 

Completely Voluntary

At Sandia Resort & Casino, we offer a Self-Exclusion Program that allows an individual to ban himself or herself from gambling on our property due to gambling problems. 

The self-exclusion ban will include the following:

• Individual wanting to be put on the self-exclusion list will need to fill out the documentation
• Self-Excluded individual will be banned from all Pueblo of Sandia Enterprises
• Violation of the self-exclusion ban will result in forfeiture of winnings

New Mexico Statewide Self-Exclusion Ban is available. Banned from all gaming establishments in the state of New Mexico. The New Mexico Gaming Control Board offers this type of ban. 

For more information, please call our Responsible Gaming Office 505-798-7415

At Sandia Resort & Casino we offer the Self-Exclusion Program. This procedure offers customers to self-exclude from any form of gambling at Sandia Resort & Casino. It is required for customers to contact the Security Department or the Responsible Gaming Coordinator for more information and to fill out required forms.

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Responsible Gaming Coordinator
(505)-798-7415

24 Hour New Mexico Problem Gambling Helpline
1-800-572-1142

Responsible Gaming Department
505-798-7415