Services

Let us take care of you

Sandia Resort & Casino features an array of guest services to make your stay a pleasant one. The following are just a few of the amenities available to you. For complete details on all services, please click here for a downloadable version of our resort services directory.

FRONT DESK

The hotel's front desk is staffed 24 hours a day, and our representatives are happy to assist with any questions or concerns you may have during your stay.

Complimentary Wireless and Wired Internet access available in the Hotel Lobby.

HOUSEKEEPING SERVICES

An iron and ironing board are located inside your closet, along with an extra pillow and blanket. If you need additional in-room amenities, or if you wish to request turndown services, please call the operator.

ROOM SERVICE

Room service is available from 6:30 a.m. to 11 p.m. To order, choose your selections from the full-service in-room menu, then dial Room Service from your guest phone. For an even larger menu of cuisine options, consider joining us at one of the hotel's many fine restaurants.

VALET PARKING

Valet parking is free to hotel and casino guests. Valet-parked cars must be claimed in person at the main lobby entrance of the hotel.

POOL

The hotel outdoor pool is located on the lobby level, and is available to all registered guests during seasonal hours. Children under 18 years must be accompanied by an adult at all times, and the facilities are to be enjoyed exclusively at the guest's risk. Towels are provided for your convenience (please do not bring room towels to the pool). Pool hours are 8 a.m. to 10 p.m. The heated outdoor pool is open April to September. The hot tub can be enjoyed year-round. The pool bar is open from April to September weather permitting.

Pool bar hours are seasonal, open daily April - September from 12pm-6pm
Pool grille open April - September on Fridays, Saturdays and Sundays from 12pm-6pm

Summer Pool Party with Steel Drum Performer:
April - September on Friday evenings at 5:30pm
April - September on Saturday evenings at 6:30pm

Three Fire Pits are available to all pool guests on first come first serve basis.
Use of Spa and Pool for non-resort guests is:
Amenities pass $35
Pool pass $30
Amenities/Pool pass $45
 
Pool towels are available for Resort and Spa guests only.
No glass containers of any type are allowed in pool area.
Complimentary Wireless and Wired Internet access available at the Pool.

For Pool Cabana info, click here

GIFT SHOP/RETAIL

The Bien Mur Gift Shop - which offers gifts, necessities, magazines and sundries - is located near the Peak Rewards Player's Club, open daily from 8 a.m. to midnight.